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Client Testimonials

I placed an order this morning and it was delivered 45 minutes later.  Let me tell you - I am IMPRESSED.  There is no need to look for any other supplier.  Your company actually remembers what customer service is and that is a very rare thing in business today.

Lisa Phillips-Smith
PM Tube
Greensboro, NC

"... The selection is great and prices are very good. Gallins is the fourth Vending Company we have had in the past twelve years and their service has been the best we have experienced. I honestly wish I could have found out about Gallins five years ago because they save me time; I only have to make one call and I know the problem will be fixed."

Craig Barniville, Maintenance Manager
Cardinal Health
Greensboro, NC

"...Thank you for the new customized front panels on the drink machines at SouthData. They brighten the atmosphere in our break room and present a truly professional appearance ... thank you for the effort on our behalf and for being a quality supplier to our company. It is a pleasure doing business with you."

John Springthorpe III, President
SouthData
Mount Airy, NC

"In 2000 when Targacept spun out of RJR as a private company with only 23 employees, Gallins was willing to work with us. Ten years later, we are now a public company with 125 employees and they continue to meet our needs. They listen and are very responsive."

Jo A. Peay, Executive Assistant to the CEO and CFO
Targacept, Inc.
Winston-Salem, NC

"From even before day one, Gallins Foods has shown compassion for us, not only in a business aspect, but as a relationship between two entities... The customer support we get from Gallins is extraordinary... Gallins Foods has a feeling of ‘Family' while dealing with them."

Scott Stuart, General Manager
Atlantic Aero
Greensboro, NC

"The staff at Gallins Foods have been nothing but professional and courteous towards us and our needs at Highland Industries."

Becky Beane, HR
Highland Industries
Kernersville, NC

"With Gallins I have found you don't just get a route man and a sales man, you get a team willing to help in every possible way... We are constantly visited by Gallins... Customer service is top notch, it tops the cake with a cherry."

Michelle Jolley
Cessna / Citation Service Center
Greensboro, NC

"When we decided to discontinue our cafeteria services and switch to vending only, Gallins Foods transformed our cafeteria into a successful meal vending operation, contributing a great deal of time and energy to guarantee complete satisfaction and a smooth transition.  Gallins has lived up to being a true partner with Lorillard, and I highly recommend their services."

Brad Willard, Manager, Office Services
Lorillard Tobacco Company
Greensboro, NC

"Gallins not only provided excellent food and services for our vending, but also provided excellent catering for our events which included company picnics, cookouts, and holiday dinners.  They did so without compromising customer service and satisfaction, allowing us to count on them."

Kim Bartleson
PGT
Salisbury, NC

"Quality Products, reliable service, and impeccable reputation as a service provider are all synonymous with Gallins Foods. We have been extremely pleased with the outstanding service Gallins Foods has given us over the past 15 years."

Greg Ralston, General Manager
Flow Honda
Winston-Salem, NC

"The transition was a very smooth process... Our employees feel like the route driver is like a co-worker... Box Board Products, Inc strives to provide the same level of service to our customers as Gallins Foods provides to theirs."

Amanda Crabb, Controller
Box Board Products, INC
Greensboro, NC

On behalf of all of my colleagues, I would like to thank you for making last night an exceptional evening for our District Managers.   The showcase of food and service was outstanding, and thanks to you, everyone was able to relax and enjoy the evening to the full, resulting in many favorable comments.  Of course, this comes as no surprise to me because it is exactly what I have come to expect over the years.…excellence, every time!

Michele Norwood, VP Human Resources
WilcoHess, LLC
Winston-Salem, NC

"My employees have been quite satisfied with the quality and service... We have established a great relationship with Gallins and I would highly recommend them and their services to anyone."

Joann Easter, HR Manager
Bekaert Textiles USA
Winston-Salem, NC

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Improving Efficiency

October 18, 2011

Improving Efficiency We're utilizing technology to improve the service we provide to vending customers, which may not seem like something new to those of you who have been with us for awhile.  However, this is a newer form of technology that allows us to be more efficient in servicing the many vending machines we visit on a regular basis.  This system, known as pre-kitting, enables us to use the sales information from each vending machine to determine how many of each item needs to be placed in each machine.  We then prepare boxes for each machine containing the correct amount of each product needed for the following day.  Our route service personnel are then able to work much faster because they walk into a location already knowing what rows need to be filled in each machine.  This system allows for faster service without sacrificing quality, and it actually improves the selection available in our machines. By analyzing sales data, we can determine which products are popular, resulting in more of that particular product in a machine, as well as which products are not selling and should be replaced.  While this system greatly improves our efficiency, we continue to seek out ways to further improve upon the quality of our products, our services, and our commitment to "Satisfying America's Appetite".