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"The transition was a very smooth process... Our employees feel like the route driver is like a co-worker... Box Board Products, Inc strives to provide the same level of service to our customers as Gallins Foods provides to theirs."

Amanda Crabb, Controller
Box Board Products, INC
Greensboro, NC

"Quality Products, reliable service, and impeccable reputation as a service provider are all synonymous with Gallins Foods. We have been extremely pleased with the outstanding service Gallins Foods has given us over the past 15 years."

Greg Ralston, General Manager
Flow Honda
Winston-Salem, NC

"My employees have been quite satisfied with the quality and service... We have established a great relationship with Gallins and I would highly recommend them and their services to anyone."

Joann Easter, HR Manager
Bekaert Textiles USA
Winston-Salem, NC

"When we decided to discontinue our cafeteria services and switch to vending only, Gallins Foods transformed our cafeteria into a successful meal vending operation, contributing a great deal of time and energy to guarantee complete satisfaction and a smooth transition.  Gallins has lived up to being a true partner with Lorillard, and I highly recommend their services."

Brad Willard, Manager, Office Services
Lorillard Tobacco Company
Greensboro, NC

"The staff at Gallins Foods have been nothing but professional and courteous towards us and our needs at Highland Industries."

Becky Beane, HR
Highland Industries
Kernersville, NC

"With Gallins I have found you don't just get a route man and a sales man, you get a team willing to help in every possible way... We are constantly visited by Gallins... Customer service is top notch, it tops the cake with a cherry."

Michelle Jolley
Cessna / Citation Service Center
Greensboro, NC

"... The selection is great and prices are very good. Gallins is the fourth Vending Company we have had in the past twelve years and their service has been the best we have experienced. I honestly wish I could have found out about Gallins five years ago because they save me time; I only have to make one call and I know the problem will be fixed."

Craig Barniville, Maintenance Manager
Cardinal Health
Greensboro, NC

"...Thank you for the new customized front panels on the drink machines at SouthData. They brighten the atmosphere in our break room and present a truly professional appearance ... thank you for the effort on our behalf and for being a quality supplier to our company. It is a pleasure doing business with you."

John Springthorpe III, President
SouthData
Mount Airy, NC

"Gallins not only provided excellent food and services for our vending, but also provided excellent catering for our events which included company picnics, cookouts, and holiday dinners.  They did so without compromising customer service and satisfaction, allowing us to count on them."

Kim Bartleson
PGT
Salisbury, NC

I placed an order this morning and it was delivered 45 minutes later.  Let me tell you - I am IMPRESSED.  There is no need to look for any other supplier.  Your company actually remembers what customer service is and that is a very rare thing in business today.

Lisa Phillips-Smith
PM Tube
Greensboro, NC

"In 2000 when Targacept spun out of RJR as a private company with only 23 employees, Gallins was willing to work with us. Ten years later, we are now a public company with 125 employees and they continue to meet our needs. They listen and are very responsive."

Jo A. Peay, Executive Assistant to the CEO and CFO
Targacept, Inc.
Winston-Salem, NC

"From even before day one, Gallins Foods has shown compassion for us, not only in a business aspect, but as a relationship between two entities... The customer support we get from Gallins is extraordinary... Gallins Foods has a feeling of ‘Family' while dealing with them."

Scott Stuart, General Manager
Atlantic Aero
Greensboro, NC

On behalf of all of my colleagues, I would like to thank you for making last night an exceptional evening for our District Managers.   The showcase of food and service was outstanding, and thanks to you, everyone was able to relax and enjoy the evening to the full, resulting in many favorable comments.  Of course, this comes as no surprise to me because it is exactly what I have come to expect over the years.…excellence, every time!

Michele Norwood, VP Human Resources
WilcoHess, LLC
Winston-Salem, NC

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Newest Coffee Update

November 03, 2011

Newest Coffee Update Here is how the market stacked up as of Friday, October 28:

Prices are gradually improving, though this comes as a surprise with potential issues in Central America and a decline in certified stocks to their lowest levels since the year 2000.  We will continue to keep you updated as we receive more information.  You may read the full report below.

"It was another week of volatility with about a twenty cent trading range on the ICE.  Monday saw prices rise about six cents per pound on the stronger Euro and manufacturing reports that showed China was doing better than expected.  Speculative buying returned once more.  Low consumer confidence and concerns that the European summit would not be successful in solving the financial crisis there brought system selling to the coffee arena on Tuesday and prices fell a whopping fourteen cents per pound.  Prices started to recover on Wednesday but finished the day down another three cents per pound as the Euro-zone bearish sentiment continued.  European leaders did reach an agreement to address the sovereign debt crisis there, bringing positive sentiment to all markets, with coffee prices rising slightly on Thursday.  Prices then moved up on Friday in a small amount, largely on short-covering.  For the week, ICE prices were down about nine cents per pound.  London prices fell slightly, dropping about $7 - $11 per ton for the week.

It was a confusing week, with prices falling even in light of potential issues in Central America and continuing declines in certified stocks.  In addition, Brazil farmers are holding onto their current crop coffees, increasing the pressure on supply.  The heavy rains from Hurricane Rina did not appear to hit major coffee growing areas, but the infrastructure sustained considerable damage.  The rains from the Hurricane are on top of heavy rains in the recent past, and only made the situation worse.  El Salvador reported that it is cutting it forecast for the 2011-12 crop by 6%, with output now estimated at 1.33 million bags.  The country was already forecasting a decline in production from last year, and the rains are now making the situation worse.  Output last year was 1.92 million bags, so the decline in production is now expected to be 30%.  Many of the countries, especially Honduras, are working diligently to repair roads and bridges in advance of the harvest which will begin in a few weeks.  Without these repairs, it will be difficult to get the crops to the mills and export facilities, probably meaning some losses.

Certified stocks have now fallen to their lowest levels since 2000.  Interestingly, and very much a surprise, around 90,000 bags were put up for certification late this past week.  The bags pending grading have been very low for many weeks, and this large quantity of coffee being placed for grading was considered bearish.

Sara Lee Corporation announced it would sell the majority of its North American foodservice business to the J. M. Smucker Company for $350 million.  The sale would include the liquid coffee business and Sara Lee’s Senseo line of coffees would be discontinued in North America.  Royalty and development agreements will also be part of the arrangement.  Smucker purchased the retail giant coffee brand Folgers from Proctor & Gamble a few years ago and evidently now want to target the foodservice business.

The bullish sentiment of last week disappeared this past week, even in light of potential improvements in the Euro zone, better manufacturing reports from China, and potential crop issues in Central America.  The technicians are saying the longer-term bearish trend remains intact, even with the somewhat supportive issues outlined above.  Technical targets have been set at lower levels, but no one is forecasting prices will come close to the $2.00 range.  All of this would be welcome news to many, and it may happen, but the technical geniuses have been wrong before.  Let’s hope they are right, as it would bring a welcome respite from the high prices we have experienced since the summer of 2010.  Even with these forecasts, a move upward is not out of the question due to fundamental support, improving economic trends, and supply issues.  The future looks much like it has in the recent past – volatile to say the least."

- Coffee Perspective, week ended October 28, 2011